Privacy Policy

1. Who We Are

Nacogdoches Artificial Grass Installation is a local service business located at 1221 Spokane St, Nacogdoches, TX 75964. We operate the website at nacogdochesartificialgrass.com. If you have questions about this policy, you can reach us at projects@nacogdochesartificialgrass.com.

2. Information We Collect

We collect information in the following ways:

• Contact forms: When you submit a request through our website, we collect your name, email address, phone number, and the details you provide about your project.
• Phone calls and emails: When you contact us directly, we may retain records of that communication including your contact details and the content of your inquiry.
• Cookies and analytics: Our website may use cookies and third-party analytics tools (such as Google Analytics or Vercel Analytics) to understand how visitors use the site. These tools collect data such as pages visited, time spent on pages, browser type, and general geographic location. They do not collect personally identifiable information on their own.
• Automatically collected data: When you visit our website, our hosting provider may automatically log your IP address, browser type, referring URL, and pages accessed. This data is used for security and performance purposes.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your inquiries and schedule estimates or service appointments.
• To communicate with you about your project before, during, and after completion.
• To improve our website and understand how visitors interact with it.
• To maintain records of work performed and any warranties provided.
• To comply with legal obligations where applicable.

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

4. Cookies

Cookies are small text files stored on your device by your browser. Our website may use cookies to support analytics and to remember your preferences. You can disable cookies in your browser settings at any time. Disabling cookies may affect some functionality of the site, but will not prevent you from viewing content or submitting a contact request.

5. Third-Party Services

Our website may use the following third-party services:

• Tally (tally.so): We use Tally to power our contact form. Information you submit through the form is stored and processed by Tally according to their own privacy policy.
• Google Maps: We embed a Google Maps iframe on our website to display our office location. Google may collect data when you interact with that map. See Google's privacy policy for details.
• Vercel Analytics: Our website is hosted on Vercel, which may collect anonymized usage data to support performance and reliability.

6. Data Retention

We retain contact information and project records for as long as is reasonably necessary to fulfill the purposes described in this policy, to maintain business records, or as required by applicable law. If you would like us to delete your personal data, please contact us at the email address below and we will respond within a reasonable time.

7. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to request access to the personal information we hold about you.
• The right to request correction of inaccurate information.
• The right to request deletion of your personal information.
• The right to opt out of any marketing communications from us.

To exercise any of these rights, please contact us at projects@nacogdochesartificialgrass.com.

8. Children's Privacy

Our website is not directed to children under 13 years of age. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us and we will delete it promptly.

9. Security

We take reasonable measures to protect the personal information you submit to us. However, no transmission of data over the internet is completely secure. We cannot guarantee the absolute security of information you send to us electronically, and you do so at your own risk.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the effective date at the top of this page. We encourage you to review this page periodically. Continued use of our website after a policy update constitutes your acceptance of the revised terms.

11. Contact Us About This Policy

If you have questions or concerns about this Privacy Policy, please contact us: